😍 Hi, how can we help?

Yes! We’re one of the few that provide a free trial. Eligible new users can claim $5.00 in free credits—no credit card required!

We do this because we are confident in our quality–unlike most of our so-called competitors. Once you’ve tried us risk-free, we look forward to welcome you among our thousands of satisfied, repeat customers who see the value we provide and gladly pay.

If you are a new user, you can follow these easy steps to try us risk-free before adding funds:

• 1. Sign Up: Create a free SocialPlus account to access our dashboard and full features. It's quick, free, and only needs to be done once.
• 2. Request Credits: Click on the chat-icon and start a new conversation. Next, choose “Getting started” and then “I want to claim the free trial” and follow the easy steps.
• 3. Manual Review: Our team reviews each free trial request to prevent misuse.

That's it! If you're eligible, the free credits will be added to your account balance, usually within a couple of hours.

Choosing SocialPlus should be an easy choice. Our team has over 10 years of experience combined. We have been involved with Instagram ever since its launch in 2011 and YouTube all the way back in 2010—and later TikTok.

This means that we have an extensive understanding of how their algorithms have changed through the years and what it takes to rank and grow on these platforms today. But don’t just take our word for it—see what our customers have to say.

Engagement such as likes, views, and comments are all important metrics that algorithms apply when deciding where to show content in feeds, searches, and suggestions.

Make sure to familiarize yourself with the different factors to growth on Instagram, TikTok, and YouTube before ordering from us. You can then combine these best practices with our high quality promotions, which enables you to grow faster.

No, we will never ask for your social media login details. As long as you only use SocialPlus, your account and content stay secure, with zero risk of bans. Unlike others, we prioritize safety and use only the safest promotion methods.

We’re not aiming to be the cheapest, and there’s a good reason for that. Cheap services often mean low-quality and risky promotion methods, which lead to poor results—like losing all followers or views just hours, or days later.

At SocialPlus, we concentrate solely on providing the highest-quality services and support at fair, affordable rates.

Compared to costly options like paid ads, our services are incredibly budget-friendly—up to 20-30x less expensive!

Many of our customers even combine SocialPlus with paid ads to maximize their impact while saving big. That’s why we’re a trusted choice for growing your online presence.

No, you won't be banned for buying followers, views, likes, or other engagement from a trusted provider like SocialPlus.

We use only the safest promotion methods and never ask for your password. This means that anyone can buy engagement for any public profile or post—including yours.

Yes, and it always will! People decide to engage with content and follow someone for a reason. You always need to focus on making your content valuable and relevant for your target audience in order to keep growing.

If you are able to do this, buying engagement will help take your growth to the next level a lot faster than otherwise possible.

We have the highest-quality promotion networks in the industry. Our focus is always on quality and retention rates – not the cheap, low-quality promotions that vanish days later as most of our so-called competitors deliver.

When you place an order, it’s instantly processed and shared across these networks, allowing real users to engage with your profile and content. It’s important to note that we have no control over these users, this is why our services are safe and effective, and have been for over 10 years now!

If for any reason we’re unable to complete your order, we’ll refund your credits back to your SocialPlus account in full or partially, based on our terms of use and our 30-days-guarantee. This way, you can easily resolve any issue and try again, risk-free.

We strive to deliver all orders as fast as possible. However, delivery speeds vary on the promotion network, orders already in progress, network activity, potential backlogs, and outside factors that we cannot always control.

Your order will be automatically refunded if:

• The link(s) or username are incorrect, set to private, inaccessible, or cannot be delivered for any other reason.

Please double-check that your order meet all the requirements before placing it, and then try again.

Yes, if you’re ordering different services, like views and likes.

However, placing two orders for the same service (e.g., likes) on the same post before the first one is complete will trigger an alert. This ensures our system processes each order correctly.

To avoid delays, we recommend waiting until the first order is finished before placing another.

If you received a promo code, you can apply this to your order during the final checkout phase. Simply click on “Got a promo code?” and a new field appears. Enter the promo code and click “Apply”.

That's it. Enjoy the extra savings!

With our dashboard, you can easily view the status of all your orders. Simply go to our dashboard, click on "Orders" in the menu, find the order, and click "Show".

Delivery speeds are influenced by various dynamic factors within our promotion networks. Rest assured, all orders will continue until fully delivered. Here are some key factors that impact delivery speed:

• High Order Volume: When many orders are in progress on the same service or network, delivery may take longer as resources are distributed across multiple campaigns.
• Network Activity Fluctuations: Like everyone else, users in our promotion networks have lives. Activity can vary based on the time of day and other factors, which can impact the speed, especially during periods of high demand.
• Backlogs (Rare): Occasionally, technical issues on our side—or even on platforms like Instagram or YouTube—can delay order processing, creating temporary backlogs.
• Network Limits: Delivery speed may also depend on the number of active users in the promotion network. For example, if a network supports 25,000 likes and you order 10,000, the remaining capacity (for that post) is reduced to 15,000.

While delivery speed may vary, we ensure all orders are fulfilled as efficiently as possible—without compromising on quality.

If one of your orders is taking longer than usual to start or complete, then please check the following before contacting us:

• Double-check that the link(s)/username you supplied in your order are correct.
• Before ordering, make sure your post or profile is accessible (set to public), unrestricted, and meets all other requirements for the service in question.
• Wait 5-10 minutes.
• There may be a backlog of orders waiting to complete for the selected service, resulting in slower delivery speed right now.

Yes, we’d love to help! Send our support team a message with your requirements—service type, quantity, order volume, and any other relevant details. Let’s create the perfect package for you!

Our platform is designed to give our many repeat buyers the fastest and most secure checkout experience. Here’s how you can pay:

• Credit/Debit Cards: VISA, Mastercard, JCB, and more.
• Digital Wallets: Apple Pay, Google Pay, Alipay, and WeChat Pay.
• Cryptocurrencies (5% bonus): Bitcoin, Ethereum, USDC, and more.
• Wire Transfers: Available in multiple currencies, including USD, EUR, GBP, SGD, and others (reserved for larger payments).

✅ All payments are processed through secure third-party payment methods. No sensitive financial information is entered on our website!

We use a balance-based checkout to make ordering faster and more convenient for our returning customers. This way, you don't have to spend 2-5 minutes finding and entering your credit- or debit card details every time – just to pay for one order.

You can add funds starting at just $10 through secure payment methods. Plus, we offer a free trial if you’d like to test our services before adding to your balance.

Reasons for this can differ depending on your payment method. To help you pinpoint the exact issue and resolve this, please follow the steps below:

• Reach out to us by clicking on the chat icon
• Choose “Billing/payments” and “Why was my payment declined?”
• Select the payment method
• This will provide a list of common reasons to check, and steps you can take to resolve this.

No, this is currently the minimum top-up option. You can learn more about all the benefits that our balance-based checkout experience gives you above. You can also try our free trial before choosing to add funds.

Yes, but it depends on the payment method and your account age. For new users, we have currently set this to $100 per payment (for card payments). You can top up multiple times, however.

If you prefer to pay with crypto, you can select “Custom amount” under the amount-field. This will allow you to make a payment from $100 up to $10.000.

No, we do not accept Paypal. However, you can still top up your balance through several trusted and long-established payment methods with your credit- or debit card. See all the acceptable payment methods above.

✅ All payments are processed through secure third-party payment methods. No sensitive financial information is entered on our website!

In order to complete your account registration we send an e-mail verification link/code. This helps verify that the specified e-mail address actually belongs to you.

See our quick checklist below if you have issues receiving our e-mails.

• Double check that you entered the correct e-mail address (try to register again).
• Look at your spam/junk folder.
• Try to wait 5-10 minutes and look again.
• Use a reputable e-mail provider such as Gmail, Hotmail, Outlook, iCloud or Yahoo instead. These e-mail providers generally have no problems receiving our e-mails.

There are countless e-mail providers to pick from in today's world. They each have their own spam filter, which can be inconvenient for some.

If you're still having trouble getting our emails, follow our step-by-step guide for whitelisting our sender address.

You can click here to reset the password to your SocialPlus account. All you need to do is enter the e-mail address used when creating your account. After that, we'll send you instructions on how to change your password.

We place a high priority on your security. This is why, when signing into your SocialPlus account, you have the option to setup two-factor authentication. This adds another layer of security and is highly recommended.

Here's how to set up two-factor authentication:

• Download Google’s Authenticator app to your smartphone.
• Log into our dashboard and go to account settings. Click on the “Security” tab and scroll down to “Two-factor authentication”. Next, click on “Activate now”.
• A QR code will now appear. To add the profile, scan it using the authenticator app (using the camera).
• Confirm the authentication code appearing on the app for the newly created profile, and you are ready to go!

We value your privacy as well as your right to be forgotten. You can easily delete your SocialPlus account and all of the data associated with it. Log into the dashboard and go to Settings. Next, click on the "Security" tab and scroll down to "Delete your account".

Please be aware that your data may be held for a period of time before being deleted in some circumstances. This allows you to reconsider your decision, and for legitimate reasons, such as fraud prevention.