🥰 Fromhood holy gave SocialPlus 1 stars

Dear valued customer, Thanks for sharing your feedback with us.

I understand it can be frustrating to experience fluctuations in your follow count and that this hasn't affected you for several years, thanks to our safe promotions and high retention rates.

Most of our users do not experience any significant drops or fluctuations in followers delivered by us, even months later, but we would be happy to take a look at why you may be seeing this. Please contact us through our official support channels (chat or email) for the quickest help.

Also keep in mind that we do not control users actions – this includes followers that you already have or bought/gained from other sources. Small fluctuations in one's follower count on Instagram as time goes on are perfectly normal and happen to everyone. To continue to maintain steady growth in your follower count and engagement, it is recommended that you focus on creating valuable content for your target audience. More growth tips are also available for free on our website.

It's also worth pointing out that a lot of Instagram users use the follow/unfollow method in their attempts to grow, which is unrelated to our services but may explain fluctuations.

In the unlikely event that some of the followers delivered by us unfollow, we also offer a 30-day refill guarantee.

Last but not least, I am not aware that we have ever "muted" help tickets for the reasons you listed. However, I would be glad to follow up on this if you could send us an email.

To Your Success,
The SocialPlus Team