I bought 500 followers, after 9 days the numbers started to drop. Contacted the customer service and they did nothing about it, according to them this is not normal and they can't do anything about it (their warranty policy is a lie). "The retention rate and quality of the followers we provide are among (if not) the best in the industry" from their webpage. Don't buy from them, is pretty much a scam.
Dear valued customer, Thanks for sharing your feedback with us.
Most of our users do not experience any significant drops or fluctuations in followers delivered by us, even months later, but we would be happy to take a look at why you may be seeing this. Please contact us through our official support channels (chat or email) for the quickest help.
Also keep in mind that we do not control users actions – this includes followers that you already have or bought/gained from other sources. Small fluctuations in one's follower count on Instagram as time goes on are perfectly normal and happen to everyone. To continue to maintain steady growth in your follower count and engagement, it is recommended that you focus on creating valuable content for your target audience. More growth tips are also available for free on our website.
It's also worth pointing out that a lot of Instagram users use the follow/unfollow method in their attempts to grow, which is unrelated to our services but may explain fluctuations.
In the unlikely event that some of the followers delivered by us unfollow, we also offer a 30-day refill guarantee.
To Your Success,
The SocialPlus Team
